Integrations for websites and SaaS, ERP, MVP, API, EU, CIS, JCC, Stripe, Bitrix24, AmoCRM, HubSpot, GA4, GTM, SEO, PPC, B2B, B2C, IT, MAMP, React, Vue, Next.js, Laravel, Django, Flutter, Shopify, WordPress, Magento. CRM on Cyprus

Why integrations are needed

A modern website or CRM doesn't exist in a vacuum. Leads should flow into the CRM, payments into the acquirer, checks into accounting, orders into the warehouse and delivery service. Every manual step becomes a point of loss: forgotten leads, unprocessed checks, lost packages. Integrations automate routine tasks and eliminate human error. This is especially critical for businesses in Cyprus - the market is small, and every customer matters.

Payments in Cyprus - what and how to connect

Standard payment package for Cyprus:

• Stripe - primary for Visa/Mastercard cards, Apple Pay, Google Pay. Easy integration, good API, subscription support, and Stripe Connect for marketplaces.
• JCC Smart - Cypriot equilising. Mandatory for local businesses, low fees for cards from Cypriot banks (BoC, MCB, Hellenic, Astrobank)
• Revolut Business — for B2B payments, IBAN transfers without fees within the EU
• PayPal — for international clients, particularly USA and UK
• Apple Pay / Google Pay — mandatory on mobile, +20-30% conversion boost in stores
• In-app purchases — for subscriptions in mobile apps. Apple takes 15-30%, cannot be bypassed
• Cryptocurrency payments — Coinbase Commerce, BitPay, NowPayments. Demand is growing in Cyprus, but regulation is changing.

For most stores, a combination of Stripe + JCC + Apple/Google Pay covers 95% of needs. More details on the page payment integrations with Stripe.

Cyprus and regional marketplaces

Expanding sales channels - a simple way to increase revenue without a marketing budget:

• Wolt and Glovo — mandatory for HoReCa in Limassol, Nicosia, Paphos. 70% of deliveries go through them
• Bazaraki — Cyprus's leading classifieds. Real estate, cars, services, goods. Auto posting and inventory synchronization
• RightMove, Properstar — for real estate agencies with international listings
• Wildberries, Ozon — for export to CIS countries. Growing channel for Cypriot cosmetic and food brands
• Amazon, eBay, Etsy — for international goods trade
• Avito — the largest Russian-language classifieds site, popular with expat audiences

We do two-way synchronization: balances and prices are pushed to the marketplace, orders are picked up in the CRM and warehouse. No manual processing.

CRM integrations - applications in one place

The most common pain point for businesses is that leads come in from 5 different channels and get lost. Solution - consolidate all sources into one CRM:

• Forms from the website → CRM (with UTM tags for attribution)
• Phone calls (Mango, Asterisk, Binotel) → CRM with call recording
• Chats on the site (JivoSite, Tawk.to, Chatra) → CRM
• WhatsApp, Telegram, Instagram, Facebook → CRM as omnichannel
• Email communications → CRM with automatic parsing
• Orders from the store → CRM as deals + shipping to warehouse

Details on systems - on [URL] page of CRM implementations.

Analytics and unified reporting

Without analytics, it's impossible to understand which channel brings in clients and which only wastes budget:

• Google Analytics 4 — Standard. Events, goals, conversions, user journey, audiences for advertising
• Yandex Metrika — Required for Russian-speaking audience. Click maps, webvisor, heatmaps
• Roistat, Calltouch, Comagic — end-to-end analytics. Connects advertising → leads → CRM → sales. Visualizes ROI for each channel
• Amplitude, Mixpanel Product analytics for SaaS. Funnels, retention, A/B tests
• Hotjar, Microsoft Clarity — user session recordings, heatmaps, surveys
• Sentry — error monitoring in code. We find bugs before our clients do.

Email and messengers - customer retention

Attracting a new client is 5-7 times more expensive than retaining an existing one. Email and messaging apps are channels for upselling:

• Mailchimp, SendPulse, MailerLite — Bulk emails, templates, automation
• ActiveCampaign, Klaviyo — advanced automation with behavior triggers. Better for e-commerce
• WhatsApp Business API — Cloud API from Meta or third-party providers (Twilio, MessageBird, Wazzup). Chat on the website, auto-replies, templates
• Telegram Bot API — bots, newsletters, notifications. Free, without Meta restrictions.
• Push notifications — OneSignal, Firebase Cloud Messaging. For web and mobile

Accounting and inventory management in Cyprus

Cyprus accounting has peculiarities - VAT 19%, corporate tax 12.5%, bank IBAN for accounts. Standard integrations:

• 1C (8.3) — for Russian-speaking clients and companies with e-commerce. Two-way synchronization with the website and CRM
• Xero, QuickBooks, MYOB — English-speaking standards. Often required by Cypriot accountants
• Odoo Accounting — open-source, flexible, free community edition
• Sage — European standard for medium and large businesses

From warehouse integration: MyWarehouse, 1C Trade, Odoo Inventory, custom WMS. Two-way inventory synchronization with the website and marketplaces.

Delivery in Cyprus and abroad

Delivery for Cypriot e-commerce — a separate pain due to a small market and complex logistics:

• Akis Express — main Cypriot courier. Delivery across Cyprus in 1-2 days
• ACS Cyprus — alternative to Akis, slightly cheaper for large-sized ones
• Cyprus Post - Email, for letters and small packages. Affordable international shipping
• DHL, FedEx, UPS — for urgent international and B2B projects
• Wolt couriers — for HoReCa and quick local delivery
• SDEC, BoxBerry, BoxCar — for shipping to CIS countries

Integrate real-time cost calculation, invoice generation, tracking, and automatic deal entry into CRM with shipping.

Custom APIs and integrations

If the required connector is not available, we develop a custom one. Typical scenarios:

• Cyprus bank API (via Open Banking PSD2 or TPP providers)
• API for local IP telephony or VoIP
• Integration with government services (e.g., JCC, Tax Department)
• Integration of an outdated internal system with modern CRM
• Webhook handlers for automating processes between multiple services
• Zapier / Make / n8n for no-code scenarios — simpler and cheaper than custom if the task is standard.

How much does integration cost?

The cost depends on the readiness of the connector and the complexity of the logic:

• €190-490 — simple integration via ready connector (form → CRM, chat → website, analytics)
• €490-1490 — standard integration with logic customization, field mapping, error handling
• €1490-4990 — complex integration of multiple services with custom business logic
• €2990+ — custom API from scratch, load testing, documentation for other developers

The final amount is fixed in the contract after audit. 30 days of free support after launch integration.